Frequently Asked Questions

How many treatments will I need?

Our patients generally experience some degree of relief after the first treatment and will return for follow-up or maintenance as part of an individualized treatment plan.  Treatment plans and prognoses vary; acute conditions resolve more quickly than chronic ones. If you have any questions about working together, contact us to schedule a complimentary phone consultation.

Do you take insurance?

Michelle M. Ching, L.Ac., is an in-network provider with CIGNA Healthcare.  Patients covered by other insurers need to have a PPO plan with "out-of-network acupuncture coverage" to qualify for reimbursement. Contact us to start the insurance verification process.

Can I use my HSA/FSA to pay for treatment and herbs?

Yes, HSA/FSA funds can be applied to medically necessary treatments and herbal prescriptions.  

How should I prepare for my first appointment?

To ensure ample time for treatment, please complete new patient intake forms online before your appointment.  Wear loose and comfortable clothing. Reach out if you have any other questions.

Parking

Free parking is available in the ground floor garage (entrance on Redwood) with additional parking spaces directly behind the building.